POTENTIA

Simulation Library

Choose a challenge to practise.

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Intermediate15 min5 stages

Customer Crisis Management

A customer complaint escalates while information is incomplete and internal teams disagree.

Everyone

Skills practised

  • Communication
  • Judgment
  • Empathy
  • Prioritization
  • Accountability
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Intermediate18 min5 stages

Team Decision Under Pressure

A team must deliver a project after a deadline change and a resource shortage.

Teams & leaders

Skills practised

  • Collaboration
  • Planning
  • Adaptability
  • Decision-making
  • Leadership behaviors
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Advanced20 min5 stages

Innovation with Limited Resources

A small organization must improve a service within a restricted budget.

Everyone

Skills practised

  • Creative thinking
  • Problem-solving
  • Resource allocation
  • Evaluation
  • Practical execution
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